Urgent Dental Care

If you need urgent dental care:

  • If you are in pain or in need of support please phone your usual dental practice. This may be because you have severe toothache or a dental infection, or you have noticed other changes inside your mouth such as a white patch, red patch, a lump or an ulcer that won’t heal. All dental practices should be able to provide advice and management to you over the phone. This includes giving advice, guidance and prescriptions, which you can collect from your local pharmacy.
  • If you do not have a dentist, please call the Cheshire & Merseyside Dental Helpline on 0161 476 9651. They will assess you and provide advice over the phone which may result in a remote consultation with a dentist.
  • If your dentist or the dentist you have been referred to from the dental helpline think that you need urgent face-to face treatment, they will refer you to a designated dental clinic where you will be assessed and any requisite emergency dental treatment undertaken.

Please note that any treatment is limited due to risk involved in most procedures

The Liverpool University Dental Hospital is also operating an Emergency Dental Care Service. To access this service, please call the Dental Emergency Helpline on 0151 706 5307 / 5309 Monday to Friday 8.30am – 4.30pm and Saturday 8.30am-12noon. Specialist clinicians will provide telephone and/or video consultation and may arrange for you to come for an appointment at the Dental Hospital to be examined and /or treated in person.


More information around the urgent dental service

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