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BDP VHIU Project
Impact Summary
The Core Insight
For frail elderly patients with multiple conditions, standing still represents success. National data shows this population typically experiences 8-12% annual increases in emergency care use. Our 18% reduction isn't just an improvement—it's a reversal of expected decline.
Understanding the Data
Early in the programme, the data showed a clear reduction in A&E attendances and emergency admissions. Over time, headline figures appeared to flatten—but the underlying story reveals sustained impact.
The Outlier Effect
Headline View
All 137 Patients
→
After: 251
(+1%)
→
After: 107
(-7%)
Why Standing Still Means Success
Traditional healthcare metrics assume improvement means reduction. But for frail elderly patients with progressive conditions, the natural trajectory is increased emergency care use year-on-year.
Why 'Standing Still' Represents Success
High Low Emergency Activity
0 6 12 months
Expected (8-12% increase)
BDP Cohort (18% reduction)
Programme Impact
Expected trajectory (without intervention)
Actual BDP HIU cohort
Key Finding
Against an expected 8-12% annual increase, the BDP HIU cohort achieved an 18% reduction. This represents a swing of 26-30 percentage points against the expected trajectory.
26-30 percentage points better than expected trajectory
Patient Outcomes: 132 Patients Over 12 Months
A&E Attendances
34% increased (44 patients)
Emergency Admissions
24% increased (30 patients)
Programme Value: The Financial Case
Beyond clinical outcomes, the programme demonstrates clear financial value using NHS reference costs and conservative estimates.
✓ What's Counted
- A&E attendances avoided (£165 each)
- Emergency admissions avoided (£2,300 each)
- Based on NHS National Tariff reference costs
✗ What's NOT Counted
- Reduced GP appointments
- Fewer 111/999 calls
- Medication savings from deprescribing
- Improved quality of life
This suggests the model is not only clinically valuable but also cost-effective, despite working at the most complex end of the spectrum.
The Ask: Continued Investment
Unlocking Capacity: The Case for Team-Based HIU Care
Current Model
Follow-up calls
MDT liaison
Too many follow-ups means less new patient reviews
Proposed Model with Support Staff
Clinical Decisions
Social prescribing links
Telephone check-ins
Every follow-up handled by support staff = one more complex patient Dr King can assess
Continued investment, particularly with stronger multidisciplinary support around the GP role, is likely to increase both clinical benefit and system value over time. Expanding the team would enable more interventions, increase capacity, and result in greater overall savings for the system.
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